Control centre 24/7: 063 274 095 Topličin venac 19a, 11000 Belgrade · office@phoenixsecurity.rs
PHOENIX SECURITYManaged security
Services

Manned guarding

Licensed, formally employed security officers backed by a 24/7 control centre.

In short: Phoenix Security provides manned guarding across Serbia with officers who hold an Interior Ministry (MUP) licence and are formally employed. Every officer is connected to our 24/7 control centre and response team, so no one works alone.
Phoenix Security officer at a building entrance
Phoenix Security officer at an open-air concert

What manned guarding covers

  • Access control for people, vehicles and goods, with logging and document checks.
  • Site and perimeter patrols per the security plan, with electronic patrol confirmation.
  • Operating technical systems: CCTV, alarms, access control, fire panel.
  • Incident response: theft prevention, detaining offenders until police arrive, first aid, evacuation.
  • Reception and visitor management in office buildings.
  • Reporting: shift reports and immediate incident reports.

Our officers

All officers hold a Ministry of Interior licence for physical security, have passed training and background checks, and are formally employed. Before starting on a site they complete a site-specific induction: security plan, procedures, contacts and technical systems.

Events and public gatherings

Our licence also covers keeping order at sports events, public gatherings and other public venues. We secure concerts, city events, sports matches and corporate gatherings.

Guarding does not have to be 24 hours

Most of the cost of traditional guarding comes from night, weekend and holiday hours, when nobody but the guard is on site. In our hybrid model an officer covers working hours and an autonomous technical system, monitored by our control centre, covers the rest. Annual cost is up to 20% lower, and night-time protection is stronger.

FAQ

How much does manned guarding cost?

It depends on hours, number of officers, risk level and site requirements. Night and weekend hours drive most of the cost, which is why we propose the hybrid model, up to 20% cheaper per year, for sites that do not operate around the clock. We quote after a free site visit.

Are your officers licensed?

Yes. All officers hold a Ministry of Interior licence for physical security and are formally employed. Copies of licences are provided with the contract.

Find out what your site would cost under the hybrid model

Free site visit and risk review. You get a concrete proposal and a single monthly price.

Call Get a quote