Protection that costs less and protects more.
A hybrid physical-and-technical model: a security officer during working hours, and a fully autonomous technical system with 24/7 monitoring outside them.
The saving does not come from less protection.
It comes from replacing expensive night and weekend guard hours with autonomous technology.
During working hours a security officer is on site. Outside them, technology takes over, monitored from our control centre 24/7, with response when needed. Phoenix Security provides and maintains the equipment, with no client investment.
An autonomous system guards the site
Six layers that together do what a guard at the gate cannot: see the entire site, log every entry and react within seconds.
2 m full-height turnstiles
Only employees (card or face) and pre-announced visitors get in. No climbing over, no tailgating.
Digital log
Every vehicle and every person: who entered, when, and for how long. The log is available to the client.
24/7 control-centre monitoring
An operator in our control and operations centre watches the site continuously and verifies every entry and alarm live.
Video intercom
A pre-announced visitor is verified by image and voice before the gate opens.
Scheduled patrols
Planned out-of-hours site checks, each followed by a documented report.
Emergency response
A response team is dispatched to every confirmed event while the operator alerts the client and, when needed, the police.
The specific technical design is prepared for each site according to its risk level and presented at contract stage.
Everything for site security, from one provider
From risk assessment and design, through installation and officers on site, to 24/7 monitoring and response.
Manned guarding
Licensed, formally employed security officers backed by a 24/7 control centre.
Learn more →Electronic security systems
CCTV, access control, turnstiles, intrusion and perimeter protection, video intercom.
Learn more →24/7 monitoring
Control and operations centre, video alarm verification, live entry checks.
Learn more →Mobile patrol & response
Scheduled patrols with reports and dispatch to every confirmed event.
Learn more →Security risk assessment
Risk assessment for persons, property and business, per the current Serbian standard.
Learn more →Security system design
Security system plans and designs, supervision of installation.
Learn more →Phoenix Security also protects higher-risk category sites, in full compliance with the Private Security Act and related regulations.
Three steps to a solution
Meeting and site visit
We walk the site, learn how it operates and assess the risk: entrances, perimeter, value of goods, working hours, incident history.
Solution design
We design the right mix of people and technology for the site’s threat level, in line with the risk assessment and applicable regulations.
Offer and roll-out
You get a single monthly fee with no equipment investment. We install, maintain and connect the equipment to our control centre.
Eyes on site 24 hours, 365 days
Operators in our Belgrade centre watch sites without interruption: they verify every alarm and entry on live video, direct response teams and notify the client immediately. Every event is documented with response time and recording.
- Video alarm verification: no blind call-outs, no ignored alarms
- One centre for all your locations
- Reports for every event and patrol
What happens when an alarm comes in
- Receives the signal and opens the zone cameras
- Checks within seconds whether the event is real
- Dispatches the response team and alerts your contact
- Calls police or emergency services if needed
- Documents the event and sends a report
Who we protect
We work with companies for whom security is part of operations, not a cost to minimise. We do not publish client names without consent. That is part of the job.
Book a free site visit
Tell us about the site. We reply within one business day to arrange a visit.
FAQ
What is the hybrid security model?
A licensed security officer covers the site during working hours. Outside them, an autonomous technical system (full-height turnstiles, digital logging, video intercom) runs under 24/7 monitoring from our control centre, with scheduled patrols and emergency response. Annual cost is up to 20% lower than classic 24/7 guarding.
Do I need to buy equipment?
No. Phoenix Security provides and maintains the equipment. You pay a single monthly fee.
Where do you operate?
Across Serbia. Our 24/7 control centre is in Belgrade and monitors sites anywhere in the country.